International Institute for Software Testing (IIST)

This tutorial covers area 3 of the Certified Software Test Professional requirements. This tutorial also counts as an elective towards the requirements of the Certified Test Manager (CTM) certification.

For cost and cities where this course might be offered, check our Public Training Schedule.To bring this course to your test team at your location, contact our Education and Professionals Services Group.

Managing software testing processes is challenging due to the very nature of testing: it depends on the development in terms of timelines, deliverables, technology and sometimes even resources. To bring real value, test management should be solid enough to ensure proper validation of the system-under-test and at the same time flexible enough to align itself with the changing schedules, technologies and software development models. The course will focus on planning, controlling and improving software testing processes in order to bring this value.

Defining testing activities as appropriate for the life cycle model utilized
The principles, scope and best practices of test planning
The ways to measure and control the testing process
Approaches to improving the testing process

What the course is about
- Scope: what do we cover in depth, what do we glance over, what we do not cover
- Goals: what will we learn
- Administrative items
Testing in Software Life Cycle
- The expectations from testing
  - Testing perspective
  - Quality Assurance perspective
  - Management perspective
  - Development perspective
  - Client perspective
  - Regulatory perspective
  - Other perspectives
Testing in different Life Cycle models
- Development projects vs. Implementation projects
- Waterfall, Iterative, Agile and other development modes
Test Planning
- Defining the scope
- Outlining the approach
- Determining the testing levels and types
- Scheduling
- Defect Reporting
- Tools
- Resources
- Risk Management
Test Reporting
- Light reporting
- Comprehensive reporting
Controlling the Testing Process
- Measures and Metrics
  - Product
  - Process
- Monitoring and Control mechanisms
Improving the Testing Process
Data, Information and Knowledge
Measures: Gathering data
Metrics: Analyzing data and creating Information
Knowledge: Insights regarding the process
Improvement loop: Plan-Do-Study-Act as applied to the Test Process Management