This tutorial covers area 2 of the Test Management Body of Knowledge (TMBOK) required for the Certified Test Manager (CTM) certification.This tutorial also counts as an elective towards the requirements of theCertified Software Test Professional certification.
Testing is a sub-project within an overall development project. To be successful, testing needs to be managed effectively like any other project, while also addressing testing's unique aspects, which can make it even more challenging than the already difficult job of managing a typical project. This intensive interactive course shows how to manage testing as a project so it provides effective testing on time and within budget. This course also helps test managers effectivelycommunicate the value of their testing and negotiate for scarce time, resources, and influence. Exercises provide practice applying the techniques and learning how to avoid common pitfalls. This course is designed for systems and business managers, project managers, project leaders, analysts and other professionals who manage software projects.
How testing must be managed as a project in its own right and also as part of the larger project.
Using test planning to identify tasks and approaches needed for successful testing outcomes.
Methods for reliably estimating the time, effort, costs, and resources required.
Techniques for scheduling tasks to reduce risks and optimize resource assignment utilization.
Roles, responsibilities, leadership, direction, and supervision for team member performance.
Project control tools and techniques for tracking and reporting measures of project accomplishment.
Testing is a Project to be Managed
Project nature and critical success factors
Most important determinant of success
Testing as a project within overall project
Why knowing how to test is not enough
Key Project Manager roles/competencies
Project management, development lifecycles
Why we get impossible deadlines/budgets
Countering Parkinson's Law
Establishing credibility, managing by facts
Testing's double budget/schedule whammy
Project Manager, Test Manager deliverables
Test Managers must excel Project Managers
Projects succeed/fail in the first 15 minutes
Test Planning Value Not Busywork
Planning purposes, key to project delivery
Conventional reactive test planning
Proactive Testing Ô risk-based strategy
IEEE Std. test planning structure benefits
Test planning vs. test design
Master Test Plan counterpart to project plan
Identifying what must be demonstrated
Approach, use of automated tools
Entry/exit criteria, anticipating change
Defining scope so it doesn't creep
Testing to business vs. system requirements
Testing roles and responsibilities
Enlisting and leveraging developers
Authority and reporting relationships
Communicating value of testing
Estimating Time, Effort, Resources
Top-down vs. bottom-up estimates
Overcoming major source of estimate errors
Work breakdown structure, scaling by levels
Identifying ordinarily overlooked tasks
Addressing divergent resource productivity
Gauging deliverables size and complexity
Metrics the Test Manager needs to know
Manual vs. automated productivity
PERT and weighted averages risk reduction
Productive time scheduling practicalities
Gantt charts and resource leveling
Dependency networks, Critical Path/Chain
Contingencies and Plan B
Cost/benefit analysis and communication
Negotiating commitments and resources
Directing and Controlling Testing
Management vs. leadership
Delegating and encouraging effort
Motivation, rewards, and recognition
Supervising and reviewing performance Manager is between team and organization
