People and Politics of the Software Testing Process (Elective)

This course covers the Elective area of the Certified Test Manager (CTM) certification, Certified Software Test Professional certification and the CSTAS certification.

For costs and cities where this course might be offered, please see the right border of this page or to bring this course to your test team at your location, contact our Education and Professionals Services Group.

Concepts

This course covers the good, the bad and the sometimes ugly aspects of managing a testing group. You will learn how to hire and maintain a world class team, how to ensure your communication is effective and how to make yourself into the most productive manager possible. All aspects of the job are covered including hiring the best employees, creating reward systems that really work, forming and maintaining a good work environment and handling the end of the employment cycle. This is a management course targeted at the unique challenges of managing a testing organization, taught by an expert in the test management business.