International Institute for Software Testing (IIST)

This tutorial covers area 1 of the Test Management Body of Knowledge (TMBOK) required for the Certified Test Manager (CTM) certification. This tutorial also counts as an elective towards the requirements of the Certified Software Test Professional certification.

For cost and cities where this course might be offered, check our Public Training Schedule.To bring this course to your test team at your location, contact our Education and Professionals Services Group.

The course is design to analyze different aspects of the test process and to highlight the ways to turn testing into a controlled, measured and managed activity. What is the role of testing in different organizational and technological environments? How can testing contribute to the project success rather than hinder the timelines? How to calculate the cost of quality and demonstrate its benefits? All these questions will be addressed through discussing the standards, best practices and better ways to develop and manage the testing process.

The role of testing in the different life cycle models and its practical implications
The relevance of CMMI, IEEE and ISO to testing
Testing levels: Unit, Integration, System, Acceptance – and their place
Testing types: Functional, Performance, Usability, Security, Survivability and Recovery – and their applicability
The nature and scope of testing documentation
Types and scope of the testing tools

What the course is about
- Scope: what do we cover in depth, what do we glance over, what we do not cover
- Goals: what will we learn
- Administrative items
Testing in Software Life Cycle
- The expectations from testing
  - Testing perspective
  - Quality Assurance perspective
  - Management perspective
  - Development perspective
  - Client perspective
  - Regulatory perspective
  - Other perspectives
- Testing and Quality Assurance
  - The theory: the place of Testing
  - The real world: the scope of Testing activities
- Testing in different Life Cycle models
- Testing and other Life Cycle activities
  - Testing and Requirements Management
  - Testing and Change Management
  - Testing and Configuration Management
  - Testing and Support/Help Desk
  - Testing and Audits
Policies, processes and standards
- Standards: CMMI, IEEE, ISO
- Policies: testing in the context of organization-specific quality policies
- Just enough process: finding the balance
Defining the right process
- Testing guidelines: the platform
- Verification and Validation Activities
  - Test Strategy: the Approach
  - Test Planning: the What, the When and the Who
  - Test Design: the How
  - Test Execution: the Action
  - Test Reporting: the Moment of Truth
- Defect Management
- Test Measures and Metrics
  - Process Quality Metrics
  - Process Quality Metrics
Documentation
- Test Planning
- Test Design
- Test Execution
The Cost of Quality
- Calculating the costs and the savings
- Tying it all together: defining the Best Process based on the cost/benefit analysis
The road ahead
- Current issues of Test Process Management
- Resources
  - Books
  - Internet
  - Conferences